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Company Policies

Privacy Policy

Everything that you provide to us will remain confidential at all times.  We will never give or sell your information to anyone.

Liability Agreement

​If you participate in any workshops or personal coaching sessions, you will be required to abide by the Activity Release of Liability & Indemnification Form.  If you are part of a group, a representative will need to sign the agreement for the group.  If you participate in an event that Velvet Lips is holding, there will be a form posted for you to read and you are bound to that contract if you participate in the event.

Cancellation/Rescheduling Policy

​If you need to cancel a coaching session, workshop, or event, for any reason, and it is more than a week away, you will be refunded 80% of what you paid for the session.If you cancel less than a week away, you will not receive a refund. ​


If you need to reschedule your session, you need to do this at least 24 hours before your appointment. If you reschedule less than 24 hours before your appointment, you will be required to pay an additional 20% of your quoted price before the next scheduled session.


If you cancel or reschedule 3 times or more, 20% of your quoted price will be added on to any additional sessions with payment proceeding the scheduling of the next appointment.

Payment Policies

Due to the nature of this business, all payments are due one (1) week before the service is provided.  Appointment deposits are only for group workshops or parties.  Initial Assessment payments must be paid at least 24 hours before the appointment or the appointment will be cancelled.

Late Fee

If you do not pay by the payment due date, the late fee is $15.  ​


Legal Notice

Our services are strictly for educational purposes only. The services discussed on this website do not in any way include or relate to Georgia Code O.C.G.A. § 16-6-9,    § 16-6-16, or § 16-6-17.


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AASECT Grievance Policy

Grievance Procedure

When it comes to grievances, Velvet Lips and the staff herein, take your matters seriously. If you have a grievance, we ask you to follow these steps to ensure that the matter can be resolved:

  1. Please contact Marla Renee Stewart ( or 401-365-4448) or Bianca Laureano ( to try to informally resolve the grievance. This issue can be in regards to the delivery of the training, the evaluation method, or a technological issue.

  2. If you are not satisfied with the outcome of the informal route, please put your grievance in writing and send it to Marla Renee Stewart and Bianca Laureano.

  3. Within 14 days of the grievance, Marla will hire an outside event consultant, Tia Mosley (, to find the fair methods of resolving the conflict. This mediation can be done with all parties involved and if legal representation is also needed, it is welcome. 

  4. If there is an impasse, and the solutions are not adequate, you will then be directed to put your grievance in writing and contact AASECT personnel at or the state in which the training took place.

  5. The AASECT CE Providers Marla Renee Stewart and Bianca Laureano will abide by any of the decisions regarding the resolution of the grievance.

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